Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, or other contact details you provide when you register, contact us, or use our services.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.
Other Information: Any additional details you voluntarily provide, such as feedback, survey responses, or inquiries.

3. How We Collect Information

We collect personal information:

Directly from you when you fill out forms, subscribe to newsletters, or interact with our services.
Automatically through website analytics tools, cookies, and other tracking technologies.
From third parties, such as service providers, where you have consented to the sharing of your information.

4. How We Use Your Information

We use your personal information to:

Provide and improve our services, including responding to inquiries and delivering requested content.
Personalize your experience on our website.
Send you marketing communications, where you have opted in to receive them.
Analyze website usage to enhance functionality and user experience.
Comply with legal obligations or protect our legal rights.

5. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third parties who assist us in operating our website, such as hosting providers, analytics services, or payment processors, under strict confidentiality agreements.
Legal Authorities: When required by law, such as in response to a court order or to comply with regulatory obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us.

To exercise these rights, please contact us using the details in Section 10.

8. International Data Transfers

Your personal information may be stored or processed in Australia or other countries where our service providers operate. We ensure that any international transfers comply with the Privacy Act 1988 (Cth) and that appropriate safeguards are in place.

9. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. When no longer needed, we securely delete or anonymize your information.

10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at:

Email: info@rolladex.com.au

We will respond to your inquiries promptly. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Last Revised" date.

Last Revised: August 4, 2025